Insights | 17 September 2024
Euan Jonker
A call to action (CTA) is a key part of any website or marketing campaign. It tells people what to do next. Good CTAs can make more people click, buy, or sign up. A well-designed CTA can boost your conversions by up to 300%. Making a great CTA isn't hard. You just need to know a few tricks. The best CTAs are clear and eye-catching. They use strong words that make people want to act. They also stand out from the rest of the page. You can make your CTAs better by testing different designs. Try changing the words, colors, or placement. See what works best for your audience. Remember to make your CTAs work well on phones too. More and more people use their phones to shop and browse online.
A call to action (CTA) is a prompt that encourages a person to take a specific action . In digital marketing, it's usually a button or link that guides users toward a desired outcome. Effective CTAs use action verbs to grab attention. Words like "buy," "explore," and "start" can drive users toward conversion . These words create a sense of urgency and excitement. You'll want to make your CTA stand out visually. Use contrasting colors and leave enough white space around it. This helps draw the eye to your important message.
There are different types of CTAs to consider:
Choose the right type based on your goals and context. Each can be effective in the right situation. Remember, your CTA should be clear and compelling. It needs to tell users exactly what you want them to do next. A well-crafted CTA can help grow your customer base and get more value from your website. By understanding these fundamentals, you can create CTAs that motivate users to take action. This can lead to better conversion rates and more successful marketing campaigns.
Creating powerful calls to action requires careful attention to visual elements and user experience. Key factors like color, layout, and text work together to grab attention and drive clicks.
Effective CTA design relies heavily on color and contrast. Choose bold, eye-catching colors that stand out from the rest of your page. Bright reds, oranges, or greens often work well. Make sure there's enough contrast between the button color and text. Dark text on a light button or vice versa improves readability. Consider using complementary colors from your brand palette. This helps the CTA fit with your overall design while still standing out. Test different color combinations to see which performs best with your audience. What works for one site may not work for another.
Place your CTA where users will naturally see it. Above the fold is often ideal, but test different locations. Use white space around the button to make it stand out. Avoid cluttering the area with other elements that compete for attention. Make your CTA button larger than other page elements. This draws the eye and emphasizes its importance. Add visual cues like arrows or icons pointing to the CTA. These subtle hints can boost click-through rates. Consider using animations or hover effects to make the button more engaging. But don't overdo it - subtlety is key.
Choose a clear, easy-to-read font for your CTA text. Sans-serif fonts often work well for buttons. Make the text large enough to be easily readable. Aim for at least 16px, but test different sizes. Keep your CTA copy short and action-oriented. Use strong verbs like "Get", "Start", or "Join" to encourage clicks. Ensure there's enough padding around the text within the button. This improves readability and makes the button more clickable. Use title case or sentence case for your CTA text. Avoid all caps, which can be harder to read quickly. Consider adding a brief subtitle below the main CTA text to provide extra context or urgency.
Effective calls to action rely on compelling language that motivates readers to take action. The right words can spark interest, highlight benefits, and create a sense of urgency.
Use strong verbs to drive action. Words like "get," "start," "join," and "discover" prompt readers to engage. Avoid passive voice and vague terms. Craft a singular, compelling case for why readers should act now. Be specific about what you want them to do.
Keep your CTA concise and clear. Aim for 5-7 words that pack a punch.
Focus on what readers gain by taking action. Highlight the value they'll receive.
Ask yourself:
Strong web copywriting can persuade visitors by promising value and inspiring confidence. Spell out the benefits clearly.
Examples:
Use numbers and specifics when possible. They grab attention and boost credibility.
Create a sense of urgency to encourage immediate action. Use time-sensitive language and limited-time offers.
Be honest about scarcity. Don't make false claims about limited availability. Emotional triggers can be powerful motivators. Tap into feelings like FOMO (fear of missing out) or excitement about exclusive deals. Combine urgency with benefits for maximum impact. "Get 30% off - today only!" is more compelling than just mentioning a discount.
Placing calls to action at the right spots and moments can boost their impact. Smart positioning and timing help guide users to take desired actions.
Put important CTAs above the fold on your website. This means they're visible without scrolling. It grabs attention fast. Use white space around CTAs to make them stand out. Don't crowd them with other elements. Try placing CTAs at natural stopping points in your content. This could be after key benefits or at the end of sections. Test different spots on your pages. What works best can vary by audience and site design. Consider using sticky CTAs that follow users as they scroll. This keeps the action step visible.
Time CTAs based on user behavior. Show them after specific actions or time on page. Use exit-intent popups. These appear when users are about to leave your site. Trigger CTAs after users finish reading key content. This catches them when they're most informed. Match CTA timing to the user's journey stage. Early visitors may need softer actions than ready-to-buy customers. Try progressive CTAs. Start with small asks, then build to bigger commitments as users engage more.
A/B testing is a powerful way to improve your calls to action. This method lets you compare different versions and pick the one that works best. You can test things like button text, colors, and placement.
To run an A/B test, create two versions of your call to action. Show each version to different groups of users. Track which one gets more clicks or conversions. You can test CTA button text like "Buy Now" vs "Add to Cart". Keep other elements the same to isolate what you're testing. Only change one thing at a time. This helps you know exactly what caused any difference in results. Run your test for enough time to get meaningful data. The right duration depends on your traffic and conversion rates. Aim for at least 100 conversions per version.
Once your test is done, look at the data carefully. Compare the conversion rates for each version. A higher rate means that version performed better. Check if the difference is statistically significant . This tells you if the results are likely due to the change you made, not just chance. Don't just look at overall conversion rates. Break down the data by user segments. You might find that one version works better for new visitors, while another is best for returning customers. Use what you learn to make your CTAs better. If the new version wins, make it your default. If not, try a different test. Keep testing and improving over time.
Mobile devices are crucial for effective calls to action (CTAs). To boost engagement, you need to adapt your CTAs for smaller screens. Make your buttons big and easy to tap. Aim for at least 44x44 pixels. This helps prevent accidental clicks and improves user experience. Use contrasting colors for your CTA buttons. This makes them stand out on mobile screens. Bold, eye-catching hues can draw attention quickly. Keep your CTA text short and clear. Mobile users have limited time and attention. Use action words like "Buy," "Download," or "Learn More." Place your CTAs where they're easy to see and reach. The top or bottom of the screen often works well. Avoid putting them in hard-to-reach corners. Personalized CTAs can boost conversions by up to 202%. Tailor your CTAs based on user behavior or preferences when possible. Test different designs to see what works best. Try various shapes, colors, and placements. What succeeds on desktop might not work on mobile. Ensure your entire mobile site loads quickly. Slow loading times can frustrate users before they even see your CTA. Consider using sticky CTAs that stay visible as users scroll. This keeps your desired action always within reach. By focusing on these mobile optimization strategies, you can create CTAs that engage and convert mobile users effectively.
Measuring how well your calls to action work is key. You can use specific numbers to see if people are clicking and taking action.
Click-through rate (CTR) shows how many people click your CTA. To find it, divide clicks by views and multiply by 100. A good CTR depends on your industry, but 2-5% is often seen as okay. Views to submission rate tells you how many people who saw your CTA ended up taking action. This helps you know if your CTA is working well overall. Bounce rate shows if people leave right after clicking your CTA. A high bounce rate might mean your landing page needs work.
Conversion rate is the number of people who complete the desired action after clicking your CTA. To calculate it, divide conversions by total clicks and multiply by 100. A/B testing can help improve your conversion rate. Try different CTA designs, colors, or text to see what works best. Look at your conversion funnel to find where people drop off. This can show you where to make changes. Remember, a good conversion rate varies by industry and goal. Even small improvements can make a big difference over time.
Social proof is a powerful tool for creating effective calls to action. People tend to follow trends and want to feel like they belong. You can use this to your advantage when designing CTAs.
Here are some ways to leverage social proof:
Many brands use social proof in their CTAs. For example, you might see a message like "Join over 1 million satisfied customers!" This taps into people's desire to be part of something successful. You can also use social proof to create urgency. Phrases like "Limited spots left!" or "95% of spots filled" can motivate people to act quickly. Remember to keep your social proof relevant and specific. Vague claims are less convincing than concrete numbers or examples. When used effectively, social proof can significantly boost your CTA's performance. It builds trust and credibility, making visitors more likely to take the desired action. Consider A/B testing different social proof elements in your CTAs. This will help you find what resonates best with your audience.
Crafting effective calls to action involves careful design, compelling copy, and strategic placement. The following questions address key aspects of creating CTAs that grab attention and drive conversions.
An impactful CTA button combines clear text and eye-catching design. The button text should be action-oriented and concise, like "Sign Up Now" or "Get Started." Use contrasting colors to make the button stand out from the background. Include white space around the button to draw focus.
Keep your CTA copy short and direct. Use action verbs that clearly tell users what to do. Create a sense of urgency with words like "now" or "today." Highlight the benefit users will get by clicking, such as "Start Your Free Trial."
Use contrasting colors to make your CTA button pop. If your website has a blue color scheme, try an orange button for maximum contrast. Consider color psychology too. Green can suggest "go" or growth, while red may convey excitement or urgency.
Netflix uses a bright red "Join Free for a Month" button that stands out against their dark background. Amazon's yellow "Add to Cart" button is instantly recognizable and ties into their brand colors.
Place your CTA button above the fold where users can see it without scrolling. Use size and white space to make the button prominent. Repeat your CTA at key points throughout longer pages. This gives users multiple chances to convert.
Run A/B tests to compare different CTA designs. Try variations in button color, text, size, and placement. Track click-through rates and conversion rates to see which design performs best. Keep testing and refining to improve your results over time.
About the author
Euan Jonker is the founder and CEO of Unomena. Passionate about software development, marketing, and investing, he frequently shares insights through engaging articles on these topics.
About UNOMENA
Unomena is a company focused on innovative software solutions. It is driven by its strength in software development and digital marketing. The company aims to provide valuable insights through engaging content, helping businesses and individuals navigate the complexities of the digital landscape. With a dedication to excellence, Unomena is committed to driving growth and success for its clients through cutting-edge technology and thoughtful analysis.
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